Privacy Policy
At ShopKaroo, operated by TRUYAK ELOXIA SOFTECH PRIVATE LIMITED, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
Non-Personal Information: We may collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders, including shipping and customer service support.
Communicate with you regarding your orders, promotions, and updates.
Personalize your shopping experience by showing you relevant products and offers.
Improve our website, products, and services by analyzing usage patterns and feedback.
Comply with legal obligations and prevent fraudulent or unauthorized activities.
3. Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
Service Providers: Trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and other business functions. These providers are obligated to protect your information and use it only for the purposes we specify.
Legal Compliance: We may disclose your information if required by law, court order, or government request, or if necessary to protect our rights, property, or safety.
4. Your Contact Information
We use your contact information, such as your email address and phone number, to provide essential services, including order confirmations, delivery updates, and customer support. We may also send you promotional emails and offers, which you can opt out of at any time.
5. How We Protect Your Data
We implement a variety of security measures to ensure the protection of your personal information. These measures include:
Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
Security Monitoring: Our website is regularly monitored for security vulnerabilities and attacks.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and ads. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Your Rights
You have the right to:Access, update, or delete your personal information by logging into your account or contacting us directly.
Opt out of receiving promotional communications by following the unsubscribe instructions in the emails we send you.
Request that we restrict or cease processing your personal data under certain circumstances.
8. Children’s Privacy
ShopKaroo is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
TRUYAK ELOXIA SOFTECH PRIVATE LIMITED
F-17 THRID FLOOR SUBHASH CHOWK, LAXMI NAGAR NR ADITIA COMPLEX, DELHI, EAST DELHI, DELHI, INDIA, 110092
alphajuasoftechpvtltd@gmail.com
+919355232987